Live Results FAQ

Live Results allows spectators of your diving event, whether they are at the pool or at home, the ability to see the judges awards thrown for every dive. It engages the spectators in the event so that they can see exactly what is going on as it happens. As scores are given in the meet they are transmitted online in real time and displayed for anyone visiting that website to see.

In order to enable Live Results you will need a current active maintenance agreement. If your maintenance has expired you will not be able to show live results. You will also need a stable internet connection on the computer that you are running your event on.

No. Live Results is one more amazing feature of eDive that you can use at no additional charge.

Open eDive and run the event that you want to post live results for. On the run event screen there is a button towards the bottom which is for turning Live Results on or off as in the screenshot below.

Every time you click the Save and Advance button in eDive the scored dive is sent up to the CleanEntries website and will show on the live leaderboard.

Combined events work almost the same way as individual events. The difference is that when the information is sent to the website you will see a separate link for each event within your combined event. So if you have combined the boys 1m and girls 1m into one event then the live results page will show one link for boys 1m and another link for girls 1m.

Please visit www.CleanEntries.com and click the link for Live Results at the top of the page. This will take you to a page which lists all events that currently have Live Results enabled for them. Look for your meet and event in the list and click the button "Watch LIVE". If your event is not listed then you have not turned on Live Results from within eDive.

Yes. Please click the Live Results button on the run event screen within eDive. You will be presented with a screen like the one displayed below.

Check to make sure you have a valid working internet connection. Verify that you can go to a web site like google.com. If that works then you can check the Live Results log file for errors. Please click the Live Results button on the run event screen within eDive. On the dialog which comes up please click the button "View Log File". This will bring up the Live Results log file. Please scroll to the bottom to see the most recent logged messages. If there were any errors during the upload process then they will be listed here. If that information does not help you solve the issue then please contact support for further help.