• If you have a eDive version 5.1 or newer currently installed then please open eDive and select from the menus; Online->Check for Updates. Or you can click the Downloads link above, download the latest patch and run it.
• version 5.4 had a bug in it that returns a server unavailable error when trying to check for updates. If you get that message then please click the link above to download the patch and run it.
• If you have an earlier version of eDive currently installed then please contact us and we will help you upgrade.
• If you do not have eDive installed yet then please follow the directions below.
  1. Download the installer program from the website. You can visit our Downloads page or click this link (download link) to get the installer. When prompted to Save or Run the downloaded file please select "Save" and save it to your desktop.
  2. Install the new version (you will need Administrator privileges to install the program)
     1. Find the setup program on your desktop that you downloaded from our website.
     2. Double-click on setup.exe to run it. If prompted by Windows User Account Control for permission please select Ok/Yes.
     3. Follow all of the prompts and select Next at each step.
     4. In Windows 7 or higher the program MUST be installed into the folder specified during the install (C:\Users\Public\eDive).
     5. The last part of the install process will install and register the support libraries. These steps may take a minute depending on the speed of your computer so please be patient.
     6. When complete, the installer will place an icon on your desktop for eDive. Once the installation is complete you can delete the setup.exe file from your desktop.
  3. Copy your license file to the eDive directory

     Your license file was emailed to you and will come as an attachment called "license.lic". You need to save the license file directly from your email to the eDive folder. There are instructions in the email on how to do that. For Windows XP that folder is c:\program files\edive. For Windows 7 or higher that folder is c:\users\public\edive. You never want to open a license file. The license is an encrypted file that will get corrupted if you open it to view its contents.

     It is beyond the scope of this article to provide instructions on how to save an attachment out of an email for every email program out there. For most email programs you can right-click on the attachment and select "Save As", then select the folder to save it to. For the other most common email programs you should be able click on the attachment and select "Download", then select the folder to download it to.

     If you have any problems or need help saving your license file out of your email, please contact us and we will help you.

Please let us know if you have any questions at all. We would be happy to walk you through the process or even set up a time to connect remotely to your computer and do it for you. Visit our contact page for information on how to reach us.